Get in touch
Do you have another question? Fill out the contact form and we will answer your request as soon as possible.
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Direct contact with an employee
Call +49 2824 9100Contact & FAQ
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Frequently asked questions
Still have questions about your visit to our amusement park? You can find all the answers in the frequently asked questions.
General
Do I have to print out my tickets (parking ticket and car park ticket) in advance?
Is it possible to give a Wunderland Kalkar package as a gift?
Where is the lost and found?
What means of payment are accepted?
Are there wheelchairs available at Wunderland Kalkar?
Can I charge my electric car during my visit to Wunderland Kalkar?
Can I bring my pet?
Park
I have a complaint about a faulty item from the Wunderladen. Who should I contact?
Are there any nappy-changing facilities available?
Is there sun protection in the park?
Can I bring guests to the park without using the paid car park?
Are the fries sauces vegan?
Where can I smoke in the park?
Is there wifi in the park?
Hotel
Can I specify additional preferences?
Where can I smoke in the hotel?
Is there Wi-Fi in the hotel?
Where can I get a cot for my child?
How are the hotel rooms equipped for the physically disabled?
Is it possible to book just the overnight stay?
Can I still use the hotelfacilities after checking out at 10 AM?
Can I use Wunderland Kalkar's facilities before the check-in time of 3PM?
When does the sports bar close?
Where can I declare food intolerances?
What are the opening hours of the reception?
Get in touch
Do you have another question? Fill out the contact form and we will answer your request as soon as possible.
Oops! Something went wrong while submitting the form.